Services

Services and ‘connectivity’ are a key part of all successful M2M roll-outs. Remotely monitoring and managing infrastructure improves customer service and optimises returns on your M2M investment. When you know what’s happening across your ‘fleet’ identifying and implementing improvements during evaluation becomes simpler, delivering for a faster time to deployment.

Monitoring doesn’t have to be limited to the M2M hardware either – several of our devices offer additional Inputs and Outputs which can be set to easily react too or control external devices. With signalling of exceptions and remote-control built-in to cloud services you can have further confidence in your complete system.

Gemalto Module Services

Overview
Key Features
Suitable Devices
Hosting
Further Information

Module Services are a set of remote management tools for Cinterion M2M Modules & Modem-Terminals that help diagnose hardware and connectivity issues, and proactively manage the life-cycle of embedded applications and firmware. This helps reduce the overall cost of operations and keep your assets secure no matter where they are in the world.

General Features

Large-scale fleet operations can be scheduled and executed automatically
An end-to-end encrypted management channel provides fraud detection and alarms
Hardware health diagnostics monitor device operations and file systems
Network connectivity diagnostics monitor device behaviour and take corrective action
Over-The-Air Java application updates
Managed Firmware-Over-The-Air service to keep devices updated and secure

The service depends upon a small application, 'the SensorLogic Agent', running on the wireless module inside the Gemalto Java enabled Terminals. It is effortless to activate the service by AT Command. The software agent then establishes and maintains a secure link to the cloud back-end powered by Gemalto.

EHS5T-RS485
EHS6T-USB
EHS6T-LAN
BGS5T

The solution is fully and reliably hosted by Gemalto. Hosting services fully comply with all common standards such as ISO-27001 and SSAE-16 Type 2. For specific requirements regarding uptime SLA and server availability, Gemalto are able to help directly.

The service is available as a flexible pay-as-you-grow model. A free trial is available.

Further information is available on the following page: Module Services

Documentation

SensorLogic - Module Services HD

Robust-VPN Service

Overview
Key Features
Suitable Devices
Hosting
Further Information

RobustVPN is a web service designed to connect customers to their remote machines through the internet and wireless networks. The service acts as data transit platform allowing communications originated by users PCs and Servers to securely reach their remote machines without the need for fixed-IP addresses in the remote devices. It is intended to be used in the industrial M2M communication sector and includes device and control platform connection status monitoring. The key of architecture is the central server which handles all VPN tunnels and forwards the corresponding traffic end to end.

General Features

No need for fixed-IP SIM cards
Easy to connect within VPN tunnel security
Provides overview of connection status for all registered devices.
Multi-user and multi-access.
Web GUI for remote configuration for remote hosted service.
Can manage over 1000 devices

R3000 3G/4G Routers - Twin Ethernet + Twin Serial Interfaces

R3000-Quad 3G/4G Routers - Quad Ethernet + Serial Interfaces

R3000-Lite 3G/4G Routers - Ethernet + Serial Interfaces

RobustVPN is a Self-Hosted solution giving the system implementer full control user access, device management and data.
The application runs on a Linux OS PC and requires a fixed IP address route from the public internet.

Base requirements are

Pentium IV or above
1 GHz CPU (1.5 GHz recommended)
1 GB RAM (2 GB recommended)
1 GB free disk space

A Free Trial Version, hosted by Robustel is available for evaluation. Contact us for further information.

Robust-VPN is provided as a licenced software application with an annual cost per server installation. As well as a free to use evaluation service hosted by Robustel, users can get up and running and experience the benefits Robust-VPN with up to 20 connected devices without annual license costs.

Beyond this the one-off annual licence cost is dependent upon the 'fleet' size - the number of registered devices. Typically the annual cost-per-device can equate to somewhere between several months, and sub one-months add-on charges for fixed-IP connections. Full pricing is available on request.

Documentation

RobustVPN_Datasheet

RobustVPN User Guide v1.1.1

RobustLink Devce Manager Service

Overview
Key Features
Suitable Devices
Hosting
Further Information

RobustLink is a web based management and administration system designed for customers to monitor their remote wireless device status and connectivity. The service acts as a centralised management host for devices and users accessing information from any internet-connected PC or Servers. Remote devices connect through the wireless network without the need for fixed-IP addresses. Users can access a broad range of device and status information, GPIO and alarms either individually or as groups of devices. GPS location and mapping is also supported to enhance the user experience. It is intended to be used in the industrial M2M communication sector.

General Features

Remote Device Status Monitoring and Configuration
Dash-board with device types, groups, SIM traffic and signal strength monitoring
Configurable Alarm monitoring with Email
GPS and manual geo-location with Mapping
Easy to implement, no need for fixed-IP SIM cards
Can manage over 1000 devices

R3000 3G/4G Routers - Twin Ethernet + Twin Serial Interfaces + GPIO, optional Wi-Fi & GPS
R3000-Quad 3G/4G Routers - Quad Ethernet + Serial Interfaces
R3000-Lite 3G/4G Routers - Ethernet + Serial Interfaces
R2000 3G/4G Routers - Twin Ethernet Interfaces, optional Wi-Fi
R2000-Dual Twin Radio 3G/4G Routers - Quad Ethernet Interfaces with PoE & Wi-Fi
M1000-ProV2 3G Gateway with RS232/485
M1000-XP 3G Gateway with RS232/485

RobustVLink is a Self-Hosted solution giving the system implementer full control of user access, device management and status information.
The application runs on a Linux OS PC and requires a fixed IP address route from the public internet.

Base requirements are

Pentium IV or above
2 GHz CPU
2 GB RAM
500 GB free disk space

A Free Trial Version, hosted by Robustel is available for evaluation. Contact us for further information.

RobustLink is provided as a licenced software application with an annual cost per server installation. As well as a free to use evaluation service hosted by Robustel, users can get up and running and experience the benefits RobustLink with up to 20 connected devices without annual license costs.

Documentation

RobustLink 2.0

RobustLink 2.0 User Guide

Axelerate IoT Enablement Platform

Overview
Key Features
Suitable Devices
Hosting
Further Information

Axelerate Solutions provide an End-to-End ‘enablement’ platform which goes beyond connectivity or traditional cloud services. Axelerate is a scalerable, enterprise ready M2M / IoT platform allowing organisations to profitably connect and manage products and devices on a global base. It is a unique turnkey solution, which shortens time-to-market and deployment of services in response to visualised business-intelligence analytics.

System integration between functions, devices, legacy systems and applications
Service boarding: proven and tested on-boarding concepts ensure a smooth and complete transition onto the services
Full or hybrid solutions
Solution consultancy to develop a strategy and roadmap that guides you safely forward.
Axelerate Solution Centre: a single point of contact with skilled service-minded personnel. Monitoring 24/7/365

The service supports Gemalto Terminals, Robustel Routers and many more devices which can be brought on-board.

Devices can be automatically configured over-the-air according to their intended function and/or the connected machine.

EHS5T-RS485
EHS6T-USB
EHS6T-LAN
BGS5T

R2000
R2000-DUAL
R3000-LITE
R3000
R2000-Wireline

The solution is fully and reliably hosted in the cloud by Axelerate.

The service is available as a flexible pay-as-you-grow model. Contact us for further information

Gemalto Module Services

General Features

Documentation

Robust-VPN Service

General Features

Documentation

RobustLink Devce Manager Service

General Features

Documentation

Axelerate IoT Enablement Platform

Services

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